If your Trend Micro subscription shows as expired earlier than the renewal date you were expecting, don't worry — this is a known issue affecting a small number of accounts, and we can help you get it sorted out.
Why Did This Happen?
A system issue caused the expiration date shown for a small number of subscription to be incorrect, making the subscription appear shorter than expected. Your actual subscription period has not changed, and your activation code is still valid for the correct duration. This is a known issue, and we are working to ensure the correct subscription information is reflected. No action is required from you.
What Should You Do?
- Check your current subscription status in your TrendLife account portal.
- If the expiration date looks incorrect, contact TrendLife Support with your account or subscription details.
- Our team will review your subscription and update the expiration date to reflect your correct subscription period.
🔔 Important Note: You don't need to repurchase or renew your subscription because of this issue. TrendLife Support will restore the correct dates once your case is reviewed.
