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Help Center

A family using TrendLife Kaleida together

TrendLife Kaleida™ Help Center

Get Help with TrendLife Kaleida

Answers on privacy, setup, and every capability, shaped by your family's needs.

Start Here

Three quick steps to get your family up and running with TrendLife Kaleida.

1

Install & sign in

Get the TrendLife app and activate TrendLife Kaleida

2

Set up your family group

Create your household and invite everyone by email

Read more
3

Know your privacy protections

See how Privacy Shield keeps details safe by default

Read more

Explore Every Capability

Every family is different β€” dig into the one your household needs most.

Privacy Shield icon

Privacy Shield

Identity masked before AI sees it

Explore

Call & Message Protection

Message Filter, Call Block, Web Guard & more

Explore

Get Directions

Let TrendLife Kaleida map out a route for you in chat

Explore
Security & Governance icon

Security & Governance

Real-time scam and threat protection

Explore

Family Intelligence

Learns your family's habits to help with daily life

Explore

Learning Buddy

Guided help that builds kids' thinking skills

Explore

Safe AI Automator

Handles small tasks like scheduling, always with your OK

Explore

Frequently Asked Questions

6 questions

TrendLife Kaleida is TrendLife's AI service for families, built so everyone from kids to grandparents can use it with confidence. It includes six capabilities:

  • β€’ Privacy Shield β€” hides personal details before anything reaches the AI
  • β€’ Family Intelligence β€” learns your family's habits and schedule to help with day-to-day life
  • β€’ Learning Buddy β€” helps kids build thinking skills through guided support, not just answers
  • β€’ Safe AI Automator β€” handles small tasks like scheduling, always with your confirmation first
  • β€’ AI Orchestration β€” automatically picks the best AI model for each question
  • β€’ Security & Protection β€” helps protect your family from scams in real time

See "Explore every capability" above for more on each.

You can add family members to your plan β€” plans come in 4-member or 6-member sizes. Everyone needs their own account and email address; you'll share a download link or QR code, and they sign in with the email you registered for them.

Related articles:

Yes. Privacy Shield automatically hides personal details β€” like your name, email, phone number, and ID numbers β€” before anything is sent to the AI for processing. TrendLife Kaleida is private by default: your information stays private unless you choose to share it.

Related articles:

TrendLife Kaleida doesn't have its own built-in time limit yet β€” but you can use your phone's screen time or digital wellbeing settings to manage that.

Related articles:

Yes β€” as the family plan owner, you can restrict a member's access or remove them from the plan at any time.

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You can upgrade, downgrade, or cancel from your account settings β€” changes apply to the whole family plan, not just the account owner. You'll still be able to use TrendLife Kaleida until your current billing period ends.

Related articles:

See All FAQs

Need Assistance?

Still need to talk to someone?

Phone support is still available, but you may experience longer wait times due to high call volume.

See Hotline Numbers

Chat is faster and available 24/7.

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